Job Summary
Locations:
Experience:
Keywords / Skills :
Function:
• Banking, Insurance & Financial Services
Role:
• Other Software/Hardware/EDP – Sr Pricing Analyst
Industry:
• Insurance
• IT/ Computers – Hardware
• IT/ Computers – Software
Summary:
Posted On:
JOB TITLE: Senior Pricing Analyst
OD LEVEL – 6
SFIA GRADE-
REPORTS TO: Lead – Pricing Analyst
LOCATION: PUNE, INDIA
1. KEY PURPOSE:
Using standard pricing tools, models and processes to prepare and present support/services pricing to the sales and presales teams to allow a commercial offer to be presented to a customer.
KEY COMPETENCIES (SFIA) :
• Autonomy – Perform day- to-day activities under routine and continuous supervision with minor discretion in resolving problems or enquiries without frequent reference to others.
• Influence – Ensure regular interaction with immediate colleagues and may positively influence immediate colleagues, customers and suppliers to offer a better service.
• Ensure more influence is on own domain including off-shore and on-shore team with respect to designing ongoing and continuous improvement to the pricing tools, cost & pricing models.
• Complexity: Responsible to perform a range of varied activities in a variety of structured environments including technical and/or functional assignments, tasks, projects which are predominantly of the nature of execution.
• Business skills: Demonstrate ability to understand and use of appropriate methods, tools and applications having rational and organised approach to work.
• Able to: Plan, work in a team, schedule and monitor own work within short time horizons.
• To absorb technical information when it is presented systematically and applies it effectively.
• Liaise with the on-shore team on a daily basis to create personal rapport as well as one-2-one connects with on-shore peers.
• Awareness of health and safety issues.
Primary Responsibilities:
• To respond to and manage all pricing requests within an internal Operational Level Agreement (OLA) for the following elements:
• Cisco & Avaya and approx 25 more third party Support pricing
• Break-Fix Services, Managed Services, Monitoring services
• Move’s adds and changes
• Solution upgrades and Service take on
• Populate the internal database and relevant systems with progress updates on pricing quotes
• Working closely with the Manager for Support Services to confirm compliance with all processes and to assist in the maintenance of all tools and pricing models
• Liaise with the sales and Pre-sales communities regularly as required to verify and calculate the support elements from 3rd party suppliers
• Collate configuration files, serial numbers or kit lists for customer support quotes.
• Assist with creation of pricing for adds, moves and changes to existing contracts
• A key part of the role will be to work with vendors, partners and suppliers across the globe that will regularly form part of our pricing structure as part of a commercial support offer. Continue to develop a network of partners who can provide services in country on a back to back contract or ad hoc basis.
• Assist with RFP’s/Tenders to provide not only pricing and support offers but also to help put together specific responses in relation to vendor and partner access.
• Ad-hoc margin analysis of proposals and secured contracts, as well as working with the billing and service assumption teams to ensure all contracts are correct and profitable.
• Reporting into the on-shore team the progress & updates related to each pricing request on a daily basis.
QUALIFICATIONS and EXPERIENCE:
• Qualifications: Engineering/Commerce graduate and/or MCA/ MBA – IT, Bachelor degree (B.SC – IT, BCS, BCA, B.Com)
• Experience: 5 – 9 Years of experience.
• Professional skills: Excellent commercial acumen, ability to explain complex scenarios in a clear concise manner, Proficient MS-Excel skills, Excellent attention to detail, Ability to maintain organized work approach at all times.
• Essentials:
• Excellent understanding of Cisco technology, hardware and software elements combined.
• Command of knowledge over historic hardware & software capabilities and offerings.
• Able to develop an understanding of commercial offers in relation to our competitors.
• An understanding of SLA’s.
• Advanced use of MS-Excel.
• Good use of numbers and mathematics.
• General Financial awareness and Technical understanding is equally essential.
• Desirable: An understanding of ITIL, Project Management & current IT trends and technologies.
Additional requirements – (Passport/Driving license etc.)
• Valid Passport Preferred (Valid at least for a year from DOJ)
ADDITIONAL COMPETENCIES:
• Communication: Ability to communicate openly and honestly, also considering others’ views and feelings.
• Excellent communication skills at all levels and ability to engage and influence internal and external clients & customers. Give and receive feedback sensitively to create an environment of openness and trust where issues can be discussed constructively.
• Working Together: Demonstrated ability to work in a team and active support on team objectives, an understanding of what makes an effective team, the value of diversity, and the strengths and skills of others. Proven teamwork in multi-site/multi-geography organizations.
• Time & Change Management: Willingness to take on new tasks and try new ways of working and demonstrating resilience. Remains focussed through periods of change and challenge, flexibility and responsiveness and adapts to changing business needs that enable to handle several projects simultaneously.
• Decision-Making: Ability to make decisions which impact on the success of assigned projects, i.e. results, deadlines, budgets and involves subordinates and others in making decisions.
• Creating Success: Focused on meeting objectives on time by ensuring tasks are planned and prioritised to creating success through actions, decisions and initiatives. Ability to multi-task and function efficiently in a fast-paced environment.
• Presentation: Able to demonstrate a sound knowledge of the subject matter expert; Ability to Deliver information in a clear, concise, and logical manner and use of audio-visual media to enhance presentations.
• Job Motivation: Responsible to maintain a high level of interest and enthusiasm for job responsibilities and Work effectively in cross-functional groups.
• Problem Solving & Progressive Thinking: Able to identify the existence and cause of a problem, evaluates alternative courses of action, key people involved and implementation of solution and evaluation of results.
Pricing AnalystPricingProduct PricingPricing StrategyPricing ExercisesCISCOCisco APIAvaya
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