Job Summary
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Job Description
JOB PURPOSE:
Relationship building and ensuring that all the member related queries are addressed and resolved within SLA in achieve member delight.
MAIN FEATURES:
This is a support function which is responsible for every aspect of servicing the membership related requirements, including but not limited to :
1. Welcome Process
2. Gifts Disbursement Process
3. Holiday Planning and Reservations
4. Post Holiday Calls
5. Feedback, Query Resolution
6. Generate Member Referals
7. Member Retention
Role & Responsibilities:
• Maximize unique member holidaying.
• Training and Coaching Member Relations Personnel
• Complaint resolution
• Post Holiday referrals
• Value additions
:
Complaint resolutionHoliday Planning and ReservationsMembers Relations
The list of our satisfied customers includes leading MNCs and large Indian firms across industries Recruiting and retaining the right talent is critical to the stability and success of any organization. At Morpheus this is what we do the best. If your company is looking for leaders, managers or front line employees, at Morpheus we have the experience, expertise and depth of knowledge to find you the best talent. Our team of over 100 consultants comes with domain & industry expertise and is focused on hiring the right people for your organization.
Please visit our website www.mhc.co.in or call on 91 – 22 – 40649800 for more information.
www.mhc.co.in/www.mhcacademy.com
The list of our satisfied customers includes leading MNCs and large Indian firms across industries Recruiting and retaining the right talent is critical to the stability and success of any organization. At Morpheus this is what we do the best. If your company is looking for leaders, managers or front line employees, at Morpheus we have the experience, expertise and depth of knowledge to find you the best talent. Our team of over 100 consultants comes with domain & industry expertise and is focused on hiring the right people for your organization.
Please visit our website www.mhc.co.in or call on 91 – 22 – 40649800 for more information.
www.mhc.co.in/www.mhcacademy.com
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