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| Senior Counselor | |
| Noida | |
| INDIA | |
| Delivery Voice | |
| To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard (1.) Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating training programs Skill reverification Tests (3.) Meet the defined Quality Scores. Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.) To consistently meet or exceed CSAT parameters as defined for the process. | |
| Fresher | |
| BSc MBBS MSc MS BDS B.Pharma M.Pharma Bach of Homoeopathic Medicine & Surgery Master of Hospital Administration | |
| 4 | |
| Domain Competencies (BSERV )-Healthcare-Collaborative Care Support | |
| 26-Mar-2016 | |
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Domain Competencies (BSERV )-Healthcare-Collaborative Care Support
The 3 decade old enterprise, founded in 1976, is one of India"s original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
The 3 decade old enterprise, founded in 1976, is one of India"s original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 53,000 professionals of diverse nationalities, operating across 18 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
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Senior Counselor
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