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At least 12 months experience Graduate in any discipline or equivalent
Responsible for monitoring systems and operational processing for all of Central Technology and
Operations.
Ensures key schedules for system availability are met
Maintains daily log of all system disruptions, escalates issues to senior management
May work with clients, management and outside agencies
Responsible for administration of outages, engaging management, GTI, opening tickets, documentation
of root cause and communicating with senior management, clients and other banks regarding payment
processing issues or transactions
Provide Level 1 Technical Support for production incidents
Escalating issues to Level 2 Support when necessary
Responding timely to all Production tickets Key Skills: Excellent written and verbal communication skills, Experience supporting a diverse distributed computing environment (Windows, Unix, Linux, Mainframe, Process- oriented with excellent analytical and technical troubleshooting skills
Oracle, SQL)
:
mainframewindowstechnical supportdocumentationmonitoringanalyticaloperationalpayment processingoracle sql
2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.
2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.
2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.
Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.
By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.
2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.
2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.
2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.
Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.
By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.
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