Job Summary
Locations:
Hyderabad / Secunderabad
Nationality:
India
Experience:
1 – 6 years
Keywords / Skills :
Voice, BPO, International BPO, Technical support, customer service, Customer Support
Education:
Any graduate
Function:
Others
Role:
• Customer Service Executive (Voice)
• Technical Support Executive ( voice)
• Technical Support Representative (Non- voice)
• Fresher
• Technical Support Executive ( voice)
• Technical Support Representative (Non- voice)
• Fresher
Industry:
ITES/BPO
Salary:
1.50 – 3.60 lacs
Summary:
Genpact hiring For Customer support,Technical Support.
Posted On:
3rd Aug 2016
Genpact HR-ZAKIA-9908173486
1.Hiring candidates for Technical Support Process Should have basic understanding of troubleshooting,MS Office. Should be flexible to work on e-mails and calls both.
Ability to handle Customers query and resolve issues asap as per Standard Procedure. Respond to customer inquiries and problem escalations.
Provide phone support to troubleshoot and resolve technical issues and other internet related issues. Maintain a thorough understanding of process and policies.
Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Excellent communication skills required.
Job Location- Hyderabad
Interview Location- Uppal Genpact Office
Shift Timings – 24/7 Shifts Interview
Timings -10:30 AM to 2 PM
CONTACT PERSON-ZAKIA HR @ 9908173486
Please carry 2 updated resumes, photograph and a valid Govt. ID Proof.
VoiceBPOInternational BPOTechnical supportcustomer serviceCustomer Support
Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations, including those that are complex and industry-specific. Our mission is to help clients become more competitive by making their enterprises more intelligent through becoming more adaptive, innovative, globally effective and connected to their own clients. Genpact stands for Generating Impact – visible in tighter cost management as well as better management of risk, regulations and growth for hundreds of long-term clients including more than 100 of the Fortune Global 500. Our approach is distinctive – we offer an unbiased, agile combination of smarter processes, crystallized in our Smart Enterprise Processes (SEPSM) proprietary framework, along with analytics and technology, which limits upfront investments and enhances future adaptability. We have global critical mass – 64,000+ employees in 24 countries with key management and corporate offices in New York City – while remaining flexible and collaborative, and a management team that drives client partnerships personally. Our history is unique – behind our single-minded passion for process and operational excellence is the Lean and Six Sigma heritage of a former General Electric division that has served GE businesses for more than 16 years. For more information, visit www.genpact.com. Follow Genpact on Twitter, Facebook, and LinkedIn.
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Genpact Limited (NYSE: G) is a global leader in transforming and running business processes and operations, including those that are complex and industry-specific. Our mission is to help clients become more competitive by making their enterprises more intelligent through becoming more adaptive, innovative, globally effective and connected to their own clients. Genpact stands for Generating Impact – visible in tighter cost management as well as better management of risk, regulations and growth for hundreds of long-term clients including more than 100 of the Fortune Global 500. Our approach is distinctive – we offer an unbiased, agile combination of smarter processes, crystallized in our Smart Enterprise Processes (SEPSM) proprietary framework, along with analytics and technology, which limits upfront investments and enhances future adaptability. We have global critical mass – 64,000+ employees in 24 countries with key management and corporate offices in New York City – while remaining flexible and collaborative, and a management team that drives client partnerships personally. Our history is unique – behind our single-minded passion for process and operational excellence is the Lean and Six Sigma heritage of a former General Electric division that has served GE businesses for more than 16 years. For more information, visit www.genpact.com. Follow Genpact on Twitter, Facebook, and LinkedIn.
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Genpact hiring for Technical Support(Voice),Customer Support(Voice) @ 9908173486
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