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Responsibilites-
Manage campaigns to ensure that budgets are fulfilled and optimize based on performance requirements
Troubleshoot issues and help solve complex problems with client integrations
Initiate new features and enhancements with our Product team
Handle general advertising and technical inquiries for clients and sales
Function as a front-line product expert and ensure ‘best practices’ are utilized.
Candidates looking to join a start-up in its early stages
1-3 years of previous professional experience in a customer-service capacity
1-2 years of experience in online advertising ( preferred )
E-mail and Chat Support is an added advantage
Very strong written and verbal communication skills
The ability to think and react quickly
Deadline oriented
Web/tech savvy a must
Any Graduate
Strong customer interaction skills and ability to work in a variety of customer situations.
Must be willing to work in a 24×7 support team with rotational shifts and offs.
Role: Support
Key Skills: Online Marketing, Online Advertising,, :
Customer Support Analyst
Aster Minds core competence and success lies in identifying and nurturing new talent, imparting training to provide the necessary skill set for the ever expanding and technologically evolving IT Industry.
To elaborate a step ahead – we have been consciously exploring and adopting best practices across the industry to provide most efficient, effective and easy to maintain software & manpower solutions to our clients through our young talent.
Aster Minds has been successful in meeting the growing complex customer demands and in providing solutions at the best of our ability. Today the company enjoys excellent credentials for providing competent and cost effective staffing solutions to diverse IT segments, both domestic and international clients.
Aster Minds core competence and success lies in identifying and nurturing new talent, imparting training to provide the necessary skill set for the ever expanding and technologically evolving IT Industry.
To elaborate a step ahead – we have been consciously exploring and adopting best practices across the industry to provide most efficient, effective and easy to maintain software & manpower solutions to our clients through our young talent.
Aster Minds has been successful in meeting the growing complex customer demands and in providing solutions at the best of our ability. Today the company enjoys excellent credentials for providing competent and cost effective staffing solutions to diverse IT segments, both domestic and international clients.
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Customer Support Analyst
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