Locations:
Qatar
Experience:
2 – 5 years
Keywords / Skills :
service advisor
Function:
• Admin/Secretarial
• Customer Service/ Call Centre/ BPO
Role:
Administration Executive
Industry:
Automotive/ Ancillaries
Summary:
– Receive Customer Vehicles for Service and Repair Jobs and raise repair orders.
Posted On:
26th Apr 2016
– Preferred Nationality: European or any Native Arabic Speaker
– Must have at least two years experience in customer service preferably in the Automotive Industry
– Must have very good English communication skills
– Willing to join immediately
Job Profile:
– Receive Customer Vehicles for Service and Repair Jobs and raise repair orders.
– Technically competent to understand the customer needs and requirements and accordingly raise Service Orders.
– Able to provide detailed explanation on jobs to be carried out on vehicle.
– Provide detailed explanation and technical justification for additional repairs with cost Estimate and obtain approval from customers.
– Ability to advise customers on the required repair jobs.
– Should have flair for Selling Value added Services, Service Contracts and accessories.
– Able to make every effort to resolve Customer Complaints and ensure customer has positive ownership experience.
– Regularly follow up with Workshop controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time.
– Raise Warranty approvals
:
service advisor
Founded in 2008, Emprego21 is a leading executive search recruitment consultancy in the Gulf.
With offices in Dubai & Mumbai.
We partner with clients to assist them to achieve their organisational goals through the sourcing of outstanding talent for their business.
Follow us on
linkedin – Emprego21
twitter – https://twitter.com/emprego21
fb – https://www.facebook.com/emprego21
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Founded in 2008, Emprego21 is a leading executive search recruitment consultancy in the Gulf.
With offices in Dubai & Mumbai.
We partner with clients to assist them to achieve their organisational goals through the sourcing of outstanding talent for their business.
Follow us on
linkedin – Emprego21
twitter – https://twitter.com/emprego21
fb – https://www.facebook.com/emprego21
Follow
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