Job Summary
Locations:
Experience:
Keywords / Skills :
Education:
Function:
• Analytics/Business Intelligence
Role:
• Customer Service Executive (Voice)
• Customer Service Executive (Non-voice)
• Technical Support Executive ( voice)
Industry:
• KPO/Analytics
Salary:
Summary:
Posted On:
Looking for a job or a job change ?? Ur hunt is just a call away. Dial-7829330187
Job responsibilities:
• Deliver extraordinary customer care by responding to questions concerning customer accounts for different client Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment.
• Process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling
• Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
• Grow and nurture customer relationships on every interaction that results in measurable Customer value
Desired Candidate Profile :
*Providing client support through Voice/E-Mail/Chat Support
*Handling client complaints/analysing statistics or other data to determine the level of client service
*Developing client service procedures/policies/standards for the client/company
REF: SONIA 7829330187
Walk in @Rivera Manpower Services:
#8,samsung plaza
2nd floor,btm 2nd stage
near to water tank
next to ccd
:
Customer ServiceCustomer CareVoice ProcessCSRmortgagesemi voiceclient servicingsenior csrbpokpokyccall centerinboundoutboundsalebankingvoicef&ainsidesales
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OPENINGS@RIVERA 4 CLIENT SERVICING/KYC/CUSTOMER SERVICE/AML!! CALL 7829330187
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