Sr VP - Asset Servicing - CA - BFSI Wednesday, 24 February 2016 No Comment




Job Summary



Locations:


Bengaluru / Bangalore


Nationality:


India



Experience:


10 – 20 years


Keywords / Skills :


testing, IT


Education:


CA


Function:


Customer Service/ Call Centre/ BPO


Role:


Customer Service Executive (Voice)


Industry:


• Insurance
• IT/ Computers – Software


Summary:


Job Description – Responsible for the execution of the teams organisational development / transformation. Preparation of Management reports and Departmental initiatives, and interfacing with the different departments and the Onshore Team in London t


Posted On:


23rd Feb 2016


Job Ref code:


1448223




Job Description


– Responsible for the execution of the teams organisational development / transformation. Preparation of Management reports and Departmental initiatives, and interfacing with the different departments and the Onshore Team in London to ensure timely and accurate service delivery.


– The VP would also be responsible for Business Continuity, Audits, Transformation, Operational Risk & Control and people related initiatives and represent DBOI Asset Services in various forums like Operational Review Board, Performance Review Board and other organizational initiatives. Performance of the Line against the pre-agreed Service Level Documents that exist between each processing function.


– The candidate will be self motivated with a continuous focus on Global Strategy Development, be able to drive change keeping in mind the organisations key objectives of Control, Capacity, Cost, Client and Completeness.


– The individual will be expected to leverage Change & IT initiatives, Engineering opportunities through LEAN, LEAP, Capacity etc, organisational/footprint opportunities, production support initiatives as well as develop a Productivity based Change the Bank Book of work.


– Take end to end ownership of US Asset Services team across all functions within the corporate action event lifecycle.


– Regularly engage with internal clients such as desks / traders / BAC / finance for performance and risk reviews, escalations, provisions, write-offs and any other queries. Will also work with external clients and custodians to drive partnerships to manage and clear breaks and improve STP.


– Investigate the root cause of queries and provide corrective measures, deliver training via presentations with the objective of reducing the number of future queries. Ensure all corrective measures fully mitigate any future risk, and are delivered on a timely basis.


– Liaison with upstream and downstream business and teams to streamline operations. Identify process improvements, analyse the impact that the changes bring, and provide training to the process line via various media types.


– Review and sign-off new product approvals. Will be actively involved with Change Management programs in terms of review of BRDs, user testing and identification of defects and enhancements.


– Control and Assist with process and agent migrations.


– Staff development through strong engagement and Training Need Analysis. Drive creation of subject matter expertise within team through structured training program


– People Management in terms of driving objectives, performance reviews, succession planning, training & development needs, coaching and mentoring, building diversity, etc.


Primary Working Relationships


– Global Asset Servicing teams across Mumbai, UK and Asia


– Upstream processing teams such as confirmations and settlements, Trade Support, Stock Lending etc.


– Primary business such as Desks, traders, sales, Prime Brokerage Reps, accounting & Finance and Finance and control


– Change Management and Business Engineering


– Risk & Control


:


testingIT

BLACK TURTLE is a premier talent management consultancy firm. The Indian arm was established in the year 2000. Since then the unit has grown manifold and is ranked among the Top 10 across various services and functions.

BLACK TURTLE offers a wide range of services spread across various industries and functions. These services range from executive recruitment to consultancy in devising HR policies to attract and retain the best talent. It includes servicing niche recruitment needs to RPO. We offer multiple solutions under one roof.


BLACK TURTLE is headquartered in Mumbai and has presence across seven cities in the country. It has over 50 consultants spread across with Mumbai being the PDC (Principal Delivery Centre).

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BLACK TURTLE is a premier talent management consultancy firm. The Indian arm was established in the year 2000. Since then the unit has grown manifold and is ranked among the Top 10 across various services and functions.

BLACK TURTLE offers a wide range of services spread across various industries and functions. These services range from executive recruitment to consultancy in devising HR policies to attract and retain the best talent. It includes servicing niche recruitment needs to RPO. We offer multiple solutions under one roof.


BLACK TURTLE is headquartered in Mumbai and has presence across seven cities in the country. It has over 50 consultants spread across with Mumbai being the PDC (Principal Delivery Centre).

Follow




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Sr VP - Asset Servicing - CA - BFSI
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