Job Summary
Locations:
Nationality:
Experience:
Keywords / Skills :
Function:
Role:
• Business Development Manager
• Area/ Territory Sales Manager
• Business Development Executive
Industry:
• IT/ Computers – Hardware
• IT/ Computers – Software
• Any
Summary:
Posted On:
Role Description
SECTION I: BASIC INFORMATION ON THE ROLE
Title :
Sales Engineer
Department :
Sales and Business Development
Reporting Supervisor
Functionally : GM-Sales
Administratively : GM-Sales
SECTION II: ROLE PURPOSE
The role exists to build Ace Data’s share of volume & value of business among the IT services market in the assigned geographies, as a trusted advisor to current and potential customers
SECTION III: KEY RESPONSIBILITIES
Perspective
Responsibility Action
Measures of Success
Drive Market Coverage & Brand Positioning
a) Build, execute and monitor a plan to ensure all target markets and customer segments are covered b) Ensure early entry and positioning of Ace Data services in potential business opportunities and across all key stakeholders
Sales Revenue Generated
Support Business Development and Lead Generation activities
a) Participate in industry level events and customer vertical based events to engage with existing and potential customers for publicizing & positioning Ace Data services) Drive competitive advantage by ensuring adequate and structured mapping of competitive products & services and building appropriate sales strategies and approach to ensure high win rates) Build a customer referral program to drive lead generation
Leads Generated- Fresh and Qualified
Key Account Management / Drive Customer Engagement
a) Seamless management of key customer accounts to ensure customer delight) Collaborative working with teams and cross functions to ensure that external customer expectations are met c) Build, execute and drive a customer engagement calendar to ensure constant and structured feedback and voice of customer is shared with all key stakeholders and functions in the organization enabling them to include such insights in planning and day to day execution. d) Ensure speedy resolution of customer complaints
Customer Engagement score/Customer Feedback/Time taken for Problem Resolution
Drive Compliance to processes & policies
a) Ensure process compliance to critical processes such as pricing, discounts, collections and account management) Ensure 100% compliance to information capture and entry into Sales Management System to enable continuity of sales actions and reduce people dependency.
100% Adherence to internal processes
SECTION IV: NATURE & SCOPE OF JOB
Critical Decisions to be made in this Role
1. Focus Customer Segments within respective geographies2. Pricing Decisions (post internal consultation) 3. Process Improvements Required 4. Speedy Resolution of Customer Complaints (Empowered Decision Making)
Key Internal Stakeholders to be interacted with (Define Purpose of Interaction)
1.CEO (Strategic Sales Review)2.Operations Manager (Customer Service Delivery)
Key External Stakeholders to be interacted with (Define Purpose of Interaction)
1. Client SPOCs 2. Partner SPOCs 3. Industry Association teams
SECTION V:ROLE REQUIREMENTS
Qualifications
Post Graduate Degree from a Reputed Institute
Experience
• Overall 3-5 years experience in consultative sales and business development role
Knowledge & skills
• Techno commercial experience in consultative selling • Proven expertise in key account management and direct concept sales.• Excellent commercial understanding & negotiation skills• Experienced and adept at cross functional working & coordination skills• Knowledge of channels & events management is an added advantage
Behavioural Competencies/Values
• High Service Orientation• Mature in working approach; process discipline• Proactive towards task delivery• Active Listener/Team player• High degree of energy• Values – Belief in Selfless Service, Integrity, Care
:
Sales EngineerBusiness DevelopmentLead GenerationSales
Ace Data is growing at an increasing pace; it is critical for organizations to manage the total cost of ownership of its IT solutions and yet cover all financial and business risks.
Most CIO’s are increasingly burdened to mitigate risks associated with data information management, the risk and opportunities of both – technology and operations being the primary concern.
CIO’s are still deeply involved in managing day to day operations and yet this is fraught with many operational risks like – technology obsolescence, accidental deletion, hardware crashes, viruses, malware, regulatory risks and compliances, data security and encryption, etc.
Ace Data is growing at an increasing pace; it is critical for organizations to manage the total cost of ownership of its IT solutions and yet cover all financial and business risks.
Most CIO’s are increasingly burdened to mitigate risks associated with data information management, the risk and opportunities of both – technology and operations being the primary concern.
CIO’s are still deeply involved in managing day to day operations and yet this is fraught with many operational risks like – technology obsolescence, accidental deletion, hardware crashes, viruses, malware, regulatory risks and compliances, data security and encryption, etc.
To see all related Jobs. Please CLICK HERE
Sales Engineer
PlacementFloor.com
PlacementFloor.com is a job portal for the upcoming and latest job opening in almost every sectors. The website automatically picks the recent openings and list them on priority.
Follow @ Twitter | Facebook | Google Plus
No Comment