Professional 1 Business Process Outsourcing Monday, 11 July 2016 1 Comment




Job Summary



Locations:


Hyderabad / Secunderabad


Keywords / Skills :


information technology, Basic


Function:


Customer Service/ Call Centre/ BPO


Role:


Customer Service Executive (Voice)


Industry:


IT/ Computers – Software


Summary:


Essential Job Functions Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation. Accompanies the sales team, as needed, to client sites. Provides analysis and documentation of clie


Posted On:


12th Jul 2016


Job Ref code:


1600DWR



Essential Job Functions

Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation. Accompanies the sales team, as needed, to client sites.


Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).


Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.


Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration.


Monitors processes and resolves participant issues; escalates as appropriate.


Qualifications


Basic Qualifications


Bachelor’s degree or equivalent combination of education and experience


Bachelor’s degree in business administration, information technology, computer science or related field preferred


Two or more years of business process outsourcing, consulting or systems implementation experience


Experience working with business processes


Experience working with information technology applications and infrastructure


Other Qualifications


Organizational and time management skills


Communication, presentation and facilitation skills


Ability to conceptualize, develop and apply business and management consulting applications and services


Ability to assess clients’ business and identify improvement opportunities


Willingness to travel
:


information technologyBasic

About CSC India

CSC India Pvt. Ltd., www.csc.com. Founded in 1959, CSC is a leading global IT Services company. CSC provides innovative solutions for customers around the world by applying leading technologies and CSC"s own advanced capabilities. These include systems design, integration, IT, applications software development, web application hosting management and technology consulting and Business Process Outsourcing (BPO). With more than 90000 employees worldwide, CSC"s revenue exceeds $ 15.0 billion. The mission of CSC is to be a global leader in providing technology-enabled business solutions and services. With the broadest range of capabilities, CSC offers clients the solutions they need to manage complexity, focus on core businesses, collaborate with partners and clients and improve operations. CSC leads with an informed point of view while still offering client choice. For more than 50 years, clients in industries and governments worldwide have trusted CSC with their business process and information systems outsourcing, systems integration and consulting needs. Global teams of CSC for the product led services, infrastructure services and application services are now based in India, making it the 3rd largest location for CSC worldwide. CSC processes in India conforms to SEI CMM level 5, BS7799 and BSI5000 standards. The company trades on the New York Stock Exchange under the symbol "CSC". CSC India is ramping up its headcount across its offices in India (Chennai, Hyderabad, Noida, Bengaluru, Indore and Mumbai ). Currently we are looking for professionals with following skill sets to join our Global Team.

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About CSC India

CSC India Pvt. Ltd., www.csc.com. Founded in 1959, CSC is a leading global IT Services company. CSC provides innovative solutions for customers around the world by applying leading technologies and CSC"s own advanced capabilities. These include systems design, integration, IT, applications software development, web application hosting management and technology consulting and Business Process Outsourcing (BPO). With more than 90000 employees worldwide, CSC"s revenue exceeds $ 15.0 billion. The mission of CSC is to be a global leader in providing technology-enabled business solutions and services. With the broadest range of capabilities, CSC offers clients the solutions they need to manage complexity, focus on core businesses, collaborate with partners and clients and improve operations. CSC leads with an informed point of view while still offering client choice. For more than 50 years, clients in industries and governments worldwide have trusted CSC with their business process and information systems outsourcing, systems integration and consulting needs. Global teams of CSC for the product led services, infrastructure services and application services are now based in India, making it the 3rd largest location for CSC worldwide. CSC processes in India conforms to SEI CMM level 5, BS7799 and BSI5000 standards. The company trades on the New York Stock Exchange under the symbol "CSC". CSC India is ramping up its headcount across its offices in India (Chennai, Hyderabad, Noida, Bengaluru, Indore and Mumbai ). Currently we are looking for professionals with following skill sets to join our Global Team.

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1 comment :

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    outsourcing development teams

    ReplyDelete