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Monitor and address HNI clients’ banking and Investment requirements, use financial acumen and investment expertise to review a client’s personal data, align clients’ need through superior service, seamlessly align service delivery for enhanced experience; thereby helping the client to reach his short term and long term investment goals.
The objective of this job is to increase overall financial revenue being generated from the set of HNI accounts mapped with asset and liability targets by means of:
Main deliverables are building and maintaining long term relationships, deepening relationship (growing relationship value) and growing revenues
• By reaching out to all mapped clients on a periodic basis (defined) and cross selling as many products as possible (as per the demographic, lifestyle and risk profiling)
• By providing seamless and superior service delivery
• By ensuring compliance with key regulatory and bank level requirements
Responsibilities:
• Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness
• Achievement of product-wise targets
• Formulate outbound and inbound sales plan to existing HNI customers for increasing the portfolio.
• Ensuring regular availability of Research material and inputs to the client
• Conduct risk profiling of all mapped clients for better advisory on investment needs
• Ensuring client contactability at all times through updation of latest contact details in all necessary systems
• Regular contact with all mapped clients through weekly / monthly calls
• Resolution of queries of all mapped clients within TAT specified
• Ensure compliance through regular process checks and self-audit scores
Sales ManagerBusiness Development ManagerWealth Relationship ManagerWealth Management
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