Commercial Dept - Customer Support- Ahmedabad- Fixed Term Assignment Tuesday, 26 July 2016 No Comment




Job Summary



Locations:


Ahmednagar


Nationality:


India



Experience:


2 – 6 years


Keywords / Skills :


order processing, Invoice Generation, discount calculation, sales coordination, MIS, delivery management


Education:


B.A, B.B.A, BCA, B.Com, B.Ed, BL/LLB, B.Pharm, B.Sc


Function:


• Customer Service/ Call Centre/ BPO
• Purchase/ Logistics/ Supply Chain


Role:


• Store Keeper/ Warehouse Assistant
• Logistics – Co-ordinator
• Computer Operator/ Data Entry
• Distribution – Head


Industry:


• Construction & Engineering
• Machinery/ Equipment Mfg.
• Consumer Electronics/Appliances


Summary:


The incumbent will be responsible for 1. Order processing and verification 2. Service levels 3. Follow up and Coordination 4. Payment and Collection 5. MIS 6. SafetyHe will be a part of the Commercial team and will report to the Branch.


Posted On:


26th Jul 2016



1. Processing Sales and Service Orders in the system as per the time lines and ensuring maintenance of service level agreements. 
2. Processing of orders as per the SOPs and as per various discount schemes prevalent. 

3. Checking sanctions for discounts above normal and keeping track of orders booked against the sanctions received. 

4. Follow up with the businesses, logistics team and HO for availability of stock, indent mismatch, credit limits, tracking of pending ‘C’ forms, etc. 

5. Coordinating with customers / Dealers for order fulfillment and PODs (Proof of delivery) 

6. Coordinating for product replacement as per PRA (Product replacement approval) Process. 

7. Verifying transporter bills. 

8. Handling of WDs queries regarding billing/settlement of claims / cheques utilization etc. and interface for the Wholesale Dealers (WDs) with Sales/Service/Logistics & Accounts teams. 

9. Generating customized MIS to serve all businesses. 

10. Hazard identification and taking corrective action as per the safety norms.


order processingInvoice Generationdiscount calculationsales coordinationMISdelivery management

From high tech engineering solutions to world-class consumer products, Godrej is an integral part of the lives of millions of Indians. Setting quality benchmarks and redefining customer satisfaction as we enrich lives across boundaries.

At Godrej, its more than a career, its an opportunity to live your dreams. Its about imbibing a culture that nurtures your ambition with opportunities and challenges, a culture that encourages freedom to operate, to express yourself and to learn.


Godrej & Boyce Mfg. Co. Ltd. is a manufacturing major with 14 diverse strategic business units ranging from hi-tech engineering to world class office & consumer products.

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From high tech engineering solutions to world-class consumer products, Godrej is an integral part of the lives of millions of Indians. Setting quality benchmarks and redefining customer satisfaction as we enrich lives across boundaries.

At Godrej, its more than a career, its an opportunity to live your dreams. Its about imbibing a culture that nurtures your ambition with opportunities and challenges, a culture that encourages freedom to operate, to express yourself and to learn.


Godrej & Boyce Mfg. Co. Ltd. is a manufacturing major with 14 diverse strategic business units ranging from hi-tech engineering to world class office & consumer products.

Follow




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Commercial Dept - Customer Support- Ahmedabad- Fixed Term Assignment
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