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• KPO/Analytics
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A primary role of chargeback analyst is to evaluate dispute that arise. The Analyst seeks documentation or proof that the complainant made a purchase. After the assessment, the analyst decides whether a chargeback is valid or if the card holder actually made a purchase.
A chargeback analyst role is to review transaction disputes to ensure chargebacks are accurate
Employee with bachelors degrees in finance or a related field. One of two years of industry related experience, accounting skills, analytical and decision making, communication and technical computer skills. Problem solving and relationship building.
Functional knowledge of minimizing fraud loss and chargeback rates by implementing effective prevention methods
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Process Flow Analyst
Role: Process Flow Analyst
Keyskills:
AccountingFinanceLossProblem SolvingComputer SkillsRelationship Building
AccountingFinanceLossProblem SolvingComputer SkillsRelationship Building
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Chargeback Analyst
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