Job Summary
Locations:
Experience:
Keywords / Skills :
Function:
• Telecom/ ISP
Role:
• Technical Support Executive ( voice)
• Technical Support Representative (Non- voice)
• Fresher
Industry:
• KPO/Analytics
• Telecom
Summary:
Posted On:
Interface with Customers via Inbound or Outbound calls or the Internet for the convergys,purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities:
-Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
– convergys,Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
-Support Customers across Telecommunication, Financial Services & Healthcare vertical.
-Conduct needs-based selling by using non-scripted probing techniques to determine convergys,Customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile:
-Any Graduate Fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
-BE/B. Tech Fresher are not eligible.
-Excellent verbal and written communication skills.
convergys-Flexible with 24/7 Environment.
-Salary up to 26,000 & attractive Incentives amount.
Additional Benefits:
-Two way A/C cabs. (Convergys was awarded for best in industry transport service).
-Medical insurance worth 1 lakhs.
-Term life insurance worth 3.62 lakhs.
-Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
-Gratuity
convergys-Education Assistance plan – Annual entitlement of up to INR 24,000.
-Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
:
convergysinternational bpointernational processvoice processcallingconcentrixbritish telecomteleperformanceamextech support
To see all related Jobs. Please CLICK HERE
CONVERGYS HIRING FOR CUSTOMER SUPPORT CL 8447744124
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