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Roles & responsibilities of client relation manager:
Should have good communication skill.
Educating customer about project details, keeping data base and information of individual customer.
Maintain all the queries regarding booking and sales updates in MIS.
Entertaining any enquiry that rises in pretext to details of payment or any other commercial.
Keeping track of collections.
Preparing & Maintaining MIS, weekly reports.
Candidate should have handled client relation in advance.
Co-ordinate with the banks for the Home loan / Bank loan tie up
Resolve customer queries pertaining to their plots / villas / apartments
Will be responsible for handling Clients and their queries.
Coordination with concerned department for any modification request. Site Visits and Site updates.
Planning and delivering CRM strategies across the company encouraging customer retention and customer loyalty.
Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
Overseeing direct communications with customers through the CRM.
Monitor and maximize customer lifetime value strategies ensuring maximum profitability.
Interview Date: 4/6/2016
Salary up to 50,000 to 65,000k
experience: 2.5 yrs to 6 yrs
Location: Bangalore(Hsr Layout)
For more Information Contact Me
Shobhitha- 9108000311
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Client Relationship Manager
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