MS CRM Functional Consultant with a Leading IT Consulting Company in CRM Domain in Ghatkopar, Mumbai Saturday, 7 May 2016 No Comment

Job Summary

Locations:

Mumbai

Experience:

2 – 7 years

Keywords / Skills :

MS CRM 2011, MS CRM 2013, MS CRM 2015, MS CRM Functional Consultant, Dynamics CRM, Pune, Mumbai, UAT, Gap Analysis, Functional Document, Business Analysis, Business Analyst, Functional Expert, CRM, Customer Relationship Management.

Function:

Role:

Business Analyst

Industry:

IT/ Computers – Software

Summary:

MS CRM Functional Consultant with 2 – 8 years of experience in Gap Analysis, Preparing Functional Documents, UAT etc in MS CRM 2011/2013/2015 Implementation across domains for an IT Consulting Company (leaders in MS CRM) in Ghatkopar Mumbai location.

Posted On:

7th May 2016

Conduct As-Is Process study of clients across domains and CRM function

Do Gap Analysis to elicit the needs clearly and capture their requirements.

Preparation of Functional Document and Test Cases.

Work closely with the technical team during the development of solution.

Conduct functional testing/user acceptance testing and implementation

Delivering end user training and providing post implementation support.

MS CRM 2011MS CRM 2013MS CRM 2015MS CRM Functional ConsultantDynamics CRMPuneMumbaiUATGap AnalysisFunctional DocumentBusiness AnalysisBusiness AnalystFunctional ExpertCRMCustomer Relationship Management.

Our client is a niche boutique firm specialized in Customer Relationship Management across industry domains. Their strength lies in it"s consultants with wealth of experience in implementing CRM Applications in large scale, multi-location , multi-application environments. The clients include many of the top 5 life Insurance and health insurance companies in India, some of top 5 automotive companies, top 3 pain for manufacturing companies to name a few.
They are based in Pune with offices in Delhi and now in Mumbai. They are a team of 100 professionals right now. They are one of the leaders in their area of specialization and are a promising career platform for professionals interested in CRM domain.

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