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Designation: IT Support Executive (International Voice) (Only Male)
Education: Any Qualification
Work and Interview Location:Bangalore
Experience Level: Minimum 6 Months in International Voice Process
CTC details: Experience- 22000 CTC, On hand- 18400+ Shift Allowances of 3k – 7k
Skills Required: i). Should have excellent communication skills.
ii). Should be Flexible to work in Rotational Shifts
iii). Should be ready to work in voice support.
Transportation Facility: Yes
Job Description:
.Troubleshooting Hardware / Networking/OS related queries of our global customers Over Phone which involves working in different time zones
. Take calls from Global customers and initiate the right response to them, positively and professionally
. Provide remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand
. Manage end to end all calls logged, providing regular updates to customers on call status
. Complete follow-on actions as appropriate
. Work to achieve individual and team goals
. Protect confidential and sensitive information and materials
. Observe strict compliance to licensing, copyright and trademark legislation
. Adherence to policy and procedures (compliance)
. Ability to multi-task and prioritize
. Ability to manage commitments to customer, manager etc
. Ability to diagnose problems and take corrective action
. Ability to escalate as appropriate
“References are much appreciated”
Interested candidates, please forward your updated resume to
[HIDDEN TEXT]Contact Person: Kishore
Mobile and Whats app :-9705111544 :
international tech supportinternational tsrinternational technical support executiveinternational tseinternational customer supportinternational technical support engineerinternational helpdesk
Established in 2002, Crown Solution is headquartered in Chennai, India with nationwide branch offices and subsidiaries in Singapore and Australia. Crown builds, manages and supports a wide range of highly scalable and flexible business functions, supplying cost-effective, quick turnaround solutions for our customers.
Crown’s resourcing solutions include contingent staffing, talent sourcing, managed services programs, vendor management systems and recruitment process outsourcing. Human Resource management solutions comprise the payroll and end to end post recruitment lifecycle management services.
Crown is an ISO 9001:2008 QMS (Quality Management System) standards compliant certified organization keeping track of processes, deliverable quality, performance metrics and customer satisfaction indexes. It provides a platform for continual performance improvement.
Established in 2002, Crown Solution is headquartered in Chennai, India with nationwide branch offices and subsidiaries in Singapore and Australia. Crown builds, manages and supports a wide range of highly scalable and flexible business functions, supplying cost-effective, quick turnaround solutions for our customers.
Crown’s resourcing solutions include contingent staffing, talent sourcing, managed services programs, vendor management systems and recruitment process outsourcing. Human Resource management solutions comprise the payroll and end to end post recruitment lifecycle management services.
Crown is an ISO 9001:2008 QMS (Quality Management System) standards compliant certified organization keeping track of processes, deliverable quality, performance metrics and customer satisfaction indexes. It provides a platform for continual performance improvement.
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