Head Project & Customer Service - Solar Friday, 8 April 2016 No Comment




Job Summary



Locations:


Gwalior, Indore


Nationality:


India



Experience:


8 – 18 years


Keywords / Skills :


Solar Photovoltaic


Education:


B.E/B.Tech, Diploma


Function:


• Customer Service/ Call Centre/ BPO
• Manufacturing/ Engineering/ R&D


Role:


Manager – Service Delivery


Industry:


Machinery/ Equipment Mfg.


Summary:


Ensure that all projects are delivered on-time, within scope and within budget Act as Point of escalation for service issues of managed teams and implement a service improvement and resolution plan with a defined time frames.


Posted On:


7th Apr 2016



Head Project & Customer Service
Responsibilities
Plan and coordinate installations of photovoltaic (PV) solar and solar thermal systems
Ensure that all projects are delivered on-time, within scope and within budget
Ensure resource availability and allocation
Act as Point of escalation for service issues of managed teams and implement a service improvement and resolution plan with a defined time frames.
Supervise solar installers, technicians, and subcontractors for solar installation projects to ensure compliance with safety standards.
Assess potential solar installation sites to determine feasibility and design requirements.
Coordinate or schedule building inspections for solar installation projects.
Monitor work of contractors and subcontractors to ensure projects conform to plans, specifications, schedules, or budgets.
Visit customer sites to determine solar system needs, requirements, or specifications.
Evaluate subcontractors or subcontractor bids for quality, cost, and reliability.
Prepare solar installation project proposals, quotes, budgets, or schedules.
Estimate materials, equipment, and personnel needed for solar installation projects.
Identify means to reduce costs, minimize risks, or increase efficiency of solar installation projects.
Report and escalate to management as needed
Forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Requirements
Engineering Graduate
Proven working experience in project management in the Solar sector
Solid technical background with understanding and/or hands-on experience Solar Projects & Customer service
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
:


Solar Photovoltaic

ISO 14001:2004 certified company,
The group has presence in renewable power with solar and hydropower as mainstays. Company has installed nearly 60 MW (0.06 GW) of solar parks across Madhya Pradesh, Punjab, Uttrakhand and other states.
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ISO 14001:2004 certified company,
The group has presence in renewable power with solar and hydropower as mainstays. Company has installed nearly 60 MW (0.06 GW) of solar parks across Madhya Pradesh, Punjab, Uttrakhand and other states.
Follow




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Head Project & Customer Service - Solar
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