Job Summary
Locations:
Egypt, Gulf
Experience:
2 – 8 years
Keywords / Skills :
customer service
Education:
Any graduate
Function:
• Admin/Secretarial
• Customer Service/ Call Centre/ BPO
• Customer Service/ Call Centre/ BPO
Role:
• Administration Executive
• Receptionist/ Front Desk
• Secretarial
• Executive Secretary/Personal Assistant
• Receptionist/ Front Desk
• Secretarial
• Executive Secretary/Personal Assistant
Industry:
Any
Summary:
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Posted On:
26th Apr 2016
Candidates must be from the customer service background
Job Profile:
- Attract potential customers by answering product and service questions; suggesting information about other products and services.
- Open customer accounts by recording account information.
- Maintain customer records by updating account information.
- Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintain financial accounts by processing customer adjustments.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Prepare product or service reports by collecting and analyzing customer information.
- Contribute to team effort by accomplishing related results as needed.
:
customer service
Founded in 2008, Emprego21 is a leading executive search recruitment consultancy in the Gulf.
With offices in Dubai & Mumbai.
We partner with clients to assist them to achieve their organisational goals through the sourcing of outstanding talent for their business.
With offices in Dubai & Mumbai.
We partner with clients to assist them to achieve their organisational goals through the sourcing of outstanding talent for their business.
Follow us on
linkedin – Emprego21
twitter – https://twitter.com/emprego21
fb – https://www.facebook.com/emprego21
Follow
Founded in 2008, Emprego21 is a leading executive search recruitment consultancy in the Gulf.
With offices in Dubai & Mumbai.
We partner with clients to assist them to achieve their organisational goals through the sourcing of outstanding talent for their business.
With offices in Dubai & Mumbai.
We partner with clients to assist them to achieve their organisational goals through the sourcing of outstanding talent for their business.
Follow us on
linkedin – Emprego21
twitter – https://twitter.com/emprego21
fb – https://www.facebook.com/emprego21
Follow
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Customer Service Executive
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