Customer Service Associate, Customer Care ,Customer Care Executive Monday, 11 April 2016 No Comment

Job Summary

Locations:

Mumbai, Mumbai City, Navi Mumbai, Thane

Experience:

1 – 11 years

Keywords / Skills :

Customer Care Executive, Customer Support Associate, Customer Care Executive

Education:

Any graduate, Other

Stream:

• Any
• Other

Function:

Customer Service/ Call Centre/ BPO

Role:

• Customer Service Executive (Voice)
• Customer Service Executive (Non-voice)
• Other Customer Service/ Call Center

Industry:

Retailing

Summary:

To ensure excellent service standards and maintain high customer satisfaction.

Posted On:

9th Apr 2016

Job Description

Effectively manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Contact Person- Supriya Pujari, 022- 65134600.

Interview Venue- Walkin -Time- 2 to 5pm- Monday to Saturday

HOLLYWOOD OPTICIANS PVT. LTD

607, B WING, BSEL TECH PARK, 6TH FLOOR,

SECTOR – .30A,NEAR VASHI RLY STATION,

VASHI, NAVI MUMBAI 400 703

CONTACT NOS: 022- 65134600

Email Id- [HIDDEN TEXT]

Call and confirm for the interview schedule

Customer Care ExecutiveCustomer Support Associate

HOLLYWOOD OPTICIANS PVT. LTD, formerly known as (HOPL), incorporated under the company’s act of 1956, in 2009-2010 with company identification number: U33201MH2009PTC193958 was established in 1994 by its Founder, Mr. S R. SARANG For over 21 years.
We are the first Optician Company with ISO certification (ISO 9001 :2008 certified company) with scope of retail Opticians, Importer, Exporter and Trading of Optical and Eye care products.

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Customer Service Associate, Customer Care ,Customer Care Executive

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