Customer Relations Officer Saturday, 9 April 2016 No Comment

Job Summary

Locations:

Mumbai, Mumbai City

Nationality:

India

Experience:

0 – 1 years

Keywords / Skills :

excellent communication, Communication, English accent, Customer Relations, Customer Service, Customer Handling, Ground Staff, Service Relations, Customer Care, Guest Relations

Education:

Any graduate, Aviation

Function:

Hotels/ restaurants

Role:

• Front Office Executive
• Guest Relations Executive

Industry:

Hotels/ Restaurant

Summary:

This mail is from Aryan HRD Solutions Pvt Ltd one of the leading consultancy in Mumbai. We would like to inform you that we have current opening for the post of “Customer relationship officer†for Juhu location with one of our esteem client.

Posted On:

9th Apr 2016

Position: Customer relationship officer.

Experience: 6 months to 1 Year for any graduates/Diploma in Hospitality or Hotel Industry (Trainee also apply)
Salary: Rs.12000/- Gross pm

DUTIES AND RESPONSIBILITIES: 

• Welcome guests during check-in and giving a found farewell to guest while checkout.

• Handling guest complaints and concerns in an efficient and timely manner.

• Overseeing VIP guests, arrivals and departures.

• Coordinating and multi-tasking job duties in a busy environment.

• Should possess detailed information about the Hotel, city as well as the competition.

• Providing excellent customer service as per hotel standards.

• Greeting guests as they enter and exit the hotel.

• Co-ordinate with housekeeping for clearing of rooms.

• Good command of the English language is essential, both written and verbal

• Must be guest service focused and a team player.

• Positive attitude and outgoing personality is essential.

• Ability to relate well to Hotel guests and employees.

Company Profile: Our client is into Club, Spa resort & Hotel Management.

:

excellent communicationCommunicationEnglish accentCustomer RelationsCustomer ServiceCustomer HandlingGround StaffService RelationsCustomer CareGuest Relations

Aryan HRD Solutions Pvt. Ltd., established in Year 2006 is a leading Manpower Recruitment Consultant with Global perspective in fulfilling recruitment needs of both our client & candidates in right time. We are a firm committed for delivering top standards of quality services in the areas of Permanent Staffing. We share our client"s vision of building world-class companies with incomparable work culture and professional ethics.

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Aryan HRD Solutions Pvt. Ltd., established in Year 2006 is a leading Manpower Recruitment Consultant with Global perspective in fulfilling recruitment needs of both our client & candidates in right time. We are a firm committed for delivering top standards of quality services in the areas of Permanent Staffing. We share our client"s vision of building world-class companies with incomparable work culture and professional ethics.

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Tags: airlines / hospitality / hotel management / reservation / ticketing / tour / tourism / tourists / travels