BACKEND PROFILE, US MNC, ANY GRAD FRESHER/EXP, 20K TO 35K, CALL KANIKA@8447739691 Tuesday, 12 April 2016 No Comment




Job Summary



Locations:


Delhi, Gurgaon


Experience:


0 – 3 years


Keywords / Skills :


customer service, email, chat, international bpo, voice, excel, mis, excel formulas, excellent communication skills


Function:


Customer Service/ Call Centre/ BPO


Role:


• Customer Service Executive (Voice)
• Customer Service Executive (Non-voice)


Industry:


ITES/BPO


Summary:


US MNC


Posted On:


11th Apr 2016



Hi

URGENT REQUIREMENT FOR BACKEND PROFILE IN TOP MOST US MNC IN GURGAON.


EXCELLENT COMMUNICATION SKILLS.


EXCELLENT EXCEL KNOWLEDGE.


Key Responsibilities:


• Review selling agent onboarding, maintenance and decommission requests for accuracy and completeness.
• Log and track all requests for onboarding, maintenance, and decommission in Access DB; address exceptions with individuals or teams, depending on type of exception.
• Create accurate and complete Change Request (CR) in Salesforce system in a timely matter, ensuring established protocols are followed.
• Reconcile selling agent location onboarding, maintenance and decommission requests, post entry to respective systems, to ensure completeness and accuracy; reject and rework exceptions.
• Perform seller data integrity. Identify data inconsistencies by reviewing the seller information in the systems for: client name consistency, spelling, address and directional abbreviation, punctuation, and letter capitalization


SALARY : 20K TO 35K + OTHER FACILITIES


SHIFT TIMING : 4pm to 1am(fixed)
SAT- SUN FIXED OFF
BOTH SIDE CABS.


CALL KANIKA@8447739691 OR MAIL YOUR RESUME AT [HIDDEN TEXT]

:


customer serviceemailchatinternational bpovoiceexcelmisexcel formulasexcellent communication skills

CALL KANIKA@8447739691 OR MAIL YOUR RESUME AT [HIDDEN TEXT]
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CALL KANIKA@8447739691 OR MAIL YOUR RESUME AT [HIDDEN TEXT]
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BACKEND PROFILE, US MNC, ANY GRAD FRESHER/EXP, 20K TO 35K, CALL KANIKA@8447739691
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