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• Education
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Job Description
– Excellent leadership & change management skills
– Problem Solving tools / analytical skills
– Excellent communication / interpersonal skills
– High Energy Level, Confident and Assertive
Skills( Good to have):
Experience ( Minimum):
– Minimum 5 years in Black Belt, Master Black Belt role & Total 12 years of Experience.
– Strong functional knowledge of Quality & Process Excellence
Experience( Maximum): 15 years of Experience
Job Description:
– Facilitate Customer Experience Management through structured Intervention.
– Institutionalize Process Excellence culture
– Enhance Process Maturity & Standardization across accounts.
– Build a team of Black Belt with appropriate domain & technology competencies.
– Create metrics, data driven & analytics culture.
– Help in building Quality brand map through advisor, analyst connect & external forum participation
– Develop best practices & benchmark for domain.
– Deploy process/ business optimization & innovation tools & application across account.
:
data analytics
BLACK TURTLE offers a wide range of services spread across various industries and functions. These services range from executive recruitment to consultancy in devising HR policies to attract and retain the best talent. It includes servicing niche recruitment needs to RPO. We offer multiple solutions under one roof.
BLACK TURTLE is headquartered in Mumbai and has presence across seven cities in the country. It has over 50 consultants spread across with Mumbai being the PDC (Principal Delivery Centre).
BLACK TURTLE offers a wide range of services spread across various industries and functions. These services range from executive recruitment to consultancy in devising HR policies to attract and retain the best talent. It includes servicing niche recruitment needs to RPO. We offer multiple solutions under one roof.
BLACK TURTLE is headquartered in Mumbai and has presence across seven cities in the country. It has over 50 consultants spread across with Mumbai being the PDC (Principal Delivery Centre).
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Quality Leader
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