Job Summary
Locations:
Experience:
Keywords / Skills :
Education:
Function:
Role:
Industry:
• Insurance
• ITES/BPO
• Retailing
• Travel/ Tourism
Summary:
Posted On:
Job Description: Inbound Customer Service / Upselling.
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
-Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
-Clarify customer requirements; probe for and confirm understanding of requirements or problem.
-Support customers across Telecommunication, Financial Services & Healthcare vertical.
-Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile:
-Any Graduate / Under-Graduate / drop out / pursuing Bachelors- any fresher can apply.
-BE/Btech fresher’s are not eligible.
-Excellent verbal and written communication skills.
-Flexible with 24/7 Environment.
-Salary up to 26,000 take home & attractive Incentives amount.
Additional Benefits-:
-Two way A/C cabs. (Convergys was awarded for best in industry transport service).
-Medical insurance worth 1 lakhs.
-Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
-Gratuity
-Education Assistance plan – Annual entitlement of up to INR 24,000.
-Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.
For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address nearest to you location:-
Walk in to Convergys Recruitment Center:
Gurgaon:
-Unitech Cyber Park, Tower A, Ground Floor, Sector 39, Gurgaon. Contact Govind @ 8826295818.
-Bestech Business Park, Ground floor, Sector 48, Sohna Road, Gurgaon.
South Delhi:
-4B, 1st floor, Taimoor Nagar, New Friends Colony, Opp. to Taimoor Nagar Gurudwara. Contact Rajat @ 8826295821.
-E2/10, 2nd floor, Malviya Nagar Main Market, Opp. Subway fast food shop. Contact Nehal @ 9999125127.
West Delhi:
-C-3, J1/164, Rajouri Garden, Opp. Metro Pillar No. 404, close by Rajouri Garden Metro Station. Contact Elvis @ 8826198105.
:
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Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
Public Profile URL
http://my.monsterindia.com/recruiterprofile/Ankit_Aggarwal_97
Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
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